Shipping & Delivery

Last updated 14 August 2026

Where we ship

We currently ship to addresses within the United States, including Alaska and Hawaii. We do not ship internationally at this time.

Rates

Processing time

Orders placed before 2pm on a business day are usually picked and packed the same day. Orders placed after that, or at a weekend or public holiday, leave on the next business day. You will receive a tracking number by email as soon as the parcel is scanned by the carrier.

Delayed or missing parcels

If tracking has not updated for five business days, email support@pegasisupply.store with your order number and we will open a query with the carrier. If a parcel is confirmed lost we will replace it or refund it in full — your choice.

Damaged in transit

Photograph the outer carton and the item as you received them and email support@pegasisupply.store within 14 days of delivery. We will arrange a replacement or a refund and cover return postage.

Address accuracy

We ship to the address given at checkout exactly as entered. If you spot a mistake, email us straight away — once a parcel has been collected by the carrier we cannot reroute it.