Contact us

We answer every email within one business day.

Customer service

For order status, product questions, returns and exchanges, email support@pegasisupply.store. Including your order number in the first message is the fastest route to an answer.

Hours

Monday to Friday, 9am to 5pm Eastern Time

Returns

Start a return by emailing support@pegasisupply.store with your order number and the item you would like to send back. Our full policy, including the 30-day window and condition requirements, is on the Returns & Refunds page.

Wholesale and bulk orders

For orders of more than twenty units of a single item, email support@pegasisupply.store with the quantities you have in mind and we will come back with availability and lead time.